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General QuestionsWhat does it cost to join your service? Do any online Brokers allow a GTC and Stop Loss at the same time? Do you give “Buy” and “Sell” prices for each stock? When do the new Selections get listed? What is your criteria for selecting stocks? Do you archive your selections? Technical QuestionsI didn’t get my Username and Password. My Username and Password doesn’t work? How do I “refresh” my browser? How do I change my Account/Billing information? How do I change the Credit Card that I used when signing up for automatic renewal? What does it cost to join your service? The subscription fees are $19.95 every 30 days. A discount is offered for longer subscriptions. A 90 day membership is only $49.95 and an annual membership is $ 179.95. Do any online Brokers allow a GTC and Stop Loss at the same time? You will find it difficult to locate an online brokerage that allows both at the same time. You will have better luck with a full service broker. The decision you have to make is if you want cheaper in & out costs versus the ability to have all the tools available. Feel free to check the Brokers link. The complete terms can be found in paragraph 3 of the disclaimer statement. We do not offer refunds on monthly or quarterly subscriptions. If you subscribe on an annual basis and decide to cancel within the first 90 days, you agree to be billed at the quarterly rate and the difference will be refunded upon request. After 90 days, there are no refunds for annual subscribers. Please click here to email us and when completed, a confirmation email will be sent to you. Do you give “Buy” and “Sell” prices for each stock? We give “buy” and “sell” prices ranges and these are presented only as suggested price targets. We are strictly a research firm that provides these price target ranges for stocks in an active channeling pattern for our customers. When do the new Selections get listed? The site is updated once per week, normally on Thursday nights by 8:00 pm Central time. What is your criteria for selecting stocks? We use sophisticated software and stock analysts to determine stocks that fit the Moving Trade Line principles. Minimum average daily trading volume is 50,000 shares per day – but we always look for those with more. Do you archive your selections? We do not. We have always held the belief that it would be unfair to our paying customers to give away for free something that they paid to see. I didn’t get my Username and Password. Your Username and Password are what you chose when signing up with us. We also email your Username and password to you immediately upon signing. Check your incoming email box for a message from Channeling Stocks. The username and password should be included in that email. If you did not get an email, let us know. My Username and Password doesn’t work? First thing you need to do is refresh your browser. The username and password must match exactly as they were originally entered. If you are an AOL user, make sure all parental controls are turned off. We have heard from some AOL users who never turned them "on", but when they went in and turned them "off" anyway - they got right in. Make sure if you are copying and pasting that there isn't an extra blank space added at the beginning or the end. Either one will deny you access. You may want to also check the Security level on your computer. Click on the "Tools" tab on your browser bar, select "Internet Options", click on the "Security" tab and then "Custom Levels". If it is set on High, you may want to move it to Medium. How do I “refresh” my browser? Go to your browser bar when you are on the Internet and look for the icon of an arrow chasing another arrow in a circular pattern. Click on that and your browser is refreshed. If you are an AOL user, they call it “Reload”. Please click here to email us and when completed, a confirmation email will be sent to you. Please click here to email us and when completed, a confirmation email will be sent to you. How do I change my Account/Billing information? Please click here to email us and when completed, a confirmation email will be sent to you. How do I change the Credit Card that I used when signing up for automatic renewal? Please click here to email us and when completed, a confirmation email will be sent to you. |